789pub is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what data we collect, why we collect it, how it is used and stored, who we share it with, and what rights you have as a data subject under Philippine law. We treat your information with the same care we want you to bring to every game session — with focus, responsibility, and full transparency.
Under Republic Act No. 10173 (Philippine Data Privacy Act of 2012), you have the following rights over your personal data held by 789pub:
A plain-language summary of the most important points. The full legally binding policy follows below.
We collect data you provide during registration (name, mobile number, date of birth, address), data generated through your activity on 789pub (game history, transaction records, login logs), and technical data from your device (IP address, browser type, session identifiers).
Your data is used to operate your 789pub account, process deposits and withdrawals, verify your identity under PAGCOR's KYC requirements, comply with Anti-Money Laundering laws, detect fraud, and provide you with personalized gaming experiences and promotions.
789pub does not sell your personal data. We share limited data only with PAGCOR and relevant Philippine regulatory authorities, vetted payment processors (GCash, PayMaya, banks), identity verification providers, and game studios — all under contractual data protection obligations.
All data in transit is encrypted with TLS 1.3. Data at rest is encrypted using AES-256. Access to personal data within 789pub is role-restricted and logged. We conduct regular security assessments of our systems and third-party integrations.
Account data is retained for the lifetime of your 789pub account plus five (5) years after closure, as required by PAGCOR licensing obligations and Philippine AML regulations. Transaction records may be retained for up to ten (10) years where mandated by law.
Player data is primarily stored on servers located within the Philippines or in jurisdictions with equivalent data protection standards recognized by the National Privacy Commission. Any cross-border transfer is governed by data sharing agreements that satisfy Philippine law requirements.
As a data subject under RA 10173, you have the right to access, correct, delete, and port your data, and to object to certain processing activities. 789pub will respond to data subject access requests within 15 business days. Submit requests via [email protected].
789pub uses session cookies for authentication, functional cookies to remember your preferences, and analytics cookies to understand how players use the platform. You can manage cookie settings through your browser. Disabling cookies may affect Platform functionality.
Republic Act No. 10173 gives every Filipino data subject specific, enforceable rights over their personal information. Here is what each right means in practical terms at 789pub.
Know what personal data 789pub holds about you, why we collected it, and how it is being used — before or at the time of collection.
Request a copy of the personal data 789pub holds about your account, including transaction history and KYC records.
Request correction of any inaccurate or incomplete personal data held in your 789pub account at any time.
Request deletion of your personal data where processing is no longer necessary, subject to legal retention obligations under PAGCOR and AML laws.
Receive a structured, machine-readable copy of your personal data held by 789pub, or request that it be transferred to another controller.
Object to the processing of your personal data for direct marketing, profiling, or other non-essential purposes at any time.
This Privacy Policy ("Policy") describes how 789pub collects, processes, stores, shares, and protects the personal data of individuals who register for, access, or interact with the 789pub online gaming platform at 789pub.org ("Platform").
This Policy applies to all personal data processing activities carried out by 789pub in connection with the Platform, including but not limited to account registration, KYC verification, financial transactions, customer support interactions, marketing communications, and the operation of all gaming services.
This Policy has been prepared in compliance with:
For the purposes of the Philippine Data Privacy Act of 2012, the personal information controller responsible for your data in connection with your use of the 789pub Platform is:
If you have any questions, concerns, or requests relating to the processing of your personal data by 789pub, you should contact the Data Protection Officer using the contact details in Section 16 of this Policy.
789pub collects personal data from different sources and in different forms depending on how you interact with the Platform. The categories of data we collect are detailed in the table below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID number | Provided by you during registration and KYC verification |
| Contact Data | Philippine mobile number, email address, home address | Provided by you during registration |
| Financial Data | GCash / PayMaya account details, bank account details, deposit and withdrawal records, wallet balances | Provided by you and generated through Platform transactions |
| Gaming Activity Data | Game history, wager amounts, win/loss records, bonus redemptions, session durations | Generated automatically through your use of the Platform |
| Technical Data | IP address, device type, operating system, browser type, session tokens, login timestamps | Collected automatically when you access the Platform |
| Communications Data | Live chat transcripts, support email content, complaint records | Generated through your interactions with 789pub support |
| KYC Documents | Scanned or photographed government IDs, selfie verification images, proof of address documents | Provided by you during identity verification |
| Marketing Preferences | Communication opt-in/opt-out records, promotional response data | Provided by you and inferred from your Platform activity |
789pub does not intentionally collect sensitive personal information as defined under RA 10173 (such as health information, biometric data, or religious beliefs) unless specifically required by PAGCOR's responsible gaming framework — for example, in the context of self-exclusion requests or problem gambling identification processes.
789pub processes your personal data on the following legal bases recognized under the Philippine Data Privacy Act of 2012:
789pub uses personal data collected from players for the following specific purposes:
789pub does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your data only to the extent necessary for the following purposes:
While 789pub primarily operates from the Philippines and stores player data in Philippine-based or equivalent facilities, some personal data may be transferred to or accessed from jurisdictions outside the Philippines — in particular, in connection with game studio partners, international cloud infrastructure providers, and certain KYC technology services.
Any such cross-border transfer is governed by data sharing or processing agreements that require recipient parties to maintain data protection standards equivalent to those mandated by RA 10173 and the National Privacy Commission's rules on cross-border data transfers. 789pub will not transfer personal data to a foreign entity unless it has satisfied itself that the recipient's data protection environment is adequate under Philippine standards.
789pub retains personal data for no longer than is necessary for the purposes for which it was collected, subject to minimum retention periods mandated by Philippine law and PAGCOR licensing conditions:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with NPC guidelines.
789pub implements a comprehensive suite of technical, organizational, and administrative security measures to protect player personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
789pub uses cookies and similar technologies on the Platform to provide core functionality, remember your preferences, and understand how players interact with the site. The types of cookies used are:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 789pub account.
789pub may send you promotional SMS messages, email newsletters, and in-platform notifications about bonuses, new games, sports betting promotions, and other offers. We will only send direct marketing communications where:
You can opt out of marketing communications at any time by updating your notification preferences in your 789pub account settings, or by contacting [email protected] with the subject line "Marketing Opt-Out." Opting out of marketing communications does not affect operational messages such as deposit confirmations, withdrawal notifications, and security alerts, which are sent regardless of marketing preferences.
789pub is strictly a platform for persons aged 21 years or older, as required by PAGCOR regulations governing real-money online gaming in the Philippines. 789pub does not knowingly collect or process the personal data of individuals under the age of 21.
Parents and guardians are encouraged to use device-level parental controls and to discuss responsible internet and gaming use with their children. 789pub supports PAGCOR's broader initiatives to prevent underage access to online gambling platforms in the Philippines.
As a data subject under RA 10173, you may exercise your rights by submitting a written request to 789pub's Data Protection Officer at [email protected]. Please include your full name, registered mobile number, and a description of the right you wish to exercise and the specific data or processing activity to which your request relates.
789pub will acknowledge receipt of your request within 5 business days and provide a substantive response within 15 business days. For complex requests, we may extend this period by a further 15 business days, in which case we will inform you of the extension and the reason for it.
We may need to verify your identity before processing a data subject request to ensure the security of your personal data. We will not charge a fee for exercising your rights unless your request is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee.
If you have a concern about how 789pub handles your personal data, we ask that you first contact our Data Protection Officer at [email protected] to allow us the opportunity to address your concern directly. We take all privacy complaints seriously and will investigate and respond within 15 business days.
If you are not satisfied with 789pub's response to your privacy complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC), the Philippine government body responsible for enforcing RA 10173. The NPC can be contacted at its official website at privacy.gov.ph or at its offices in Pasay City, Metro Manila.
789pub reserves the right to update this Privacy Policy at any time to reflect changes in Philippine law, PAGCOR regulatory requirements, National Privacy Commission guidance, or changes to 789pub's data processing activities.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify registered players by email or through a prominent notice on the Platform at least 7 days before the changes take effect. Minor clarifications or non-material updates may take effect immediately upon publication.
The effective date at the top of this Policy indicates when the current version was last updated. Your continued use of the 789pub Platform following the effective date of any Policy update constitutes your acceptance of the revised terms, where such acceptance is permissible under applicable law.
For all privacy-related inquiries, data subject access requests, and complaints, please contact 789pub's designated Data Protection Officer (DPO):
For general customer support relating to your account, deposits, withdrawals, or gaming experience, please use the 789pub live chat support function or email [email protected]. Please direct privacy-specific matters — including data access requests, erasure requests, and data breach notifications — specifically to the DPO email address above for dedicated handling.
789pub is one of the few PAGCOR-regulated online gaming platforms in the Philippines that takes data privacy as seriously as game fairness. Every Filipino player deserves to know exactly how their information is handled — and to have real control over it.
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